Troubleshooting

When I'm buying an account and it asks me for the correct format for date of birth and won't let me proceed. What do I do?

After Safari/Apple updated all their browsers, some of our customers ran into an issue where onboarding would not let them proceed. Please use a Google Chrome Browser, log in, and try again

Macbooks, iPhones, Ipads, and all other Apple Products default to a Safari Web browser 

We are working to fix this issue and are sorry for the inconvenience 

Google Chrome can be downloaded here: https://www.google.com/chrome/